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Luay Al Shurafa is an experienced professional in the field of Information Technology and Project Management, currently serving as RPA Team Lead and Project Manager at Naouri Group since April 2019. Prior experience includes roles as Senior Software Developer & Support Officer and IT Administrator at Migrate Business Services, where daily end-user issues were addressed. Previously, Luay held positions at Al Majal Al Arabi for Communication & IT, coordinating substantial projects for prominent organizations such as the Royal Saudi Air Force and Ministry of Interior, focusing on project development and stakeholder collaboration. Additional experience includes roles as a Bids Manager and C Programmer. Luay Al Shurafa earned a Bachelor's degree in Computer Science from Princess Sumaya University for Technology in 2013 and completed Tawjihi in Information Technology at Al Omariya School in 2009.