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Mandy Lau is an experienced professional in the banking and audit sectors, currently serving as the Assistant Branch Operation Manager at Nanyang Commercial Bank Ltd. since July 2018. In this role, Mandy Lau monitors various branch operations and ensures the efficient functioning of counter services with a strong focus on customer service quality. Prior experience includes an Audit Trainee position at Cheng & Cheng Limited, where responsibilities involved fieldwork and drafting audit reports for private companies. Mandy Lau's academic background includes a Bachelor's degree in Product Engineering with Marketing from The Hong Kong Polytechnic University, complemented by a Summer Exchange Programme in Luxury Marketing and Brending Management at TBS Education, and an Associate of Business Administration in Accounting from HKU SPACE Community College. Previous internship experiences include roles at Movado Group, Inc. and Chinachem Group.