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John McKay has been with Nan McKay & Associates since 1998, and has served as CEO of the company since 2007. Prior to this, he was NMA's vice president of operations, creating the new consulting and technology services departments. He brings his knowledge of housing regulations and industry best practices into his role as project executive on many of NMA’s contracts with large housing authority clients and HUD. He is a Malcolm Baldrige Performance Excellence Senior Examiner (under NIST) and has assessed, analyzed, and provided feedback to some of the nation's most well-run private and public organizations.