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Amr Konbos is an experienced professional in customer service and administration, currently serving as a Senior Customer Service Agent at Namshi.com since November 2020. Prior to this role, Amr gained valuable experience as an Administrator at Armada Hospitality Group and held multiple positions in customer service at AL NAYARA TRADING and Al Naya Trading Company. Amr's expertise includes effective communication, use of the Zendesk platform, and ensuring customer satisfaction. Amr also undertook training at Julphar Gulf Pharmaceutical Industries and Hospital Sheikh Khalifa bin Zaid. Amr holds a Diploma in Professional Executive Manager from Longevity Institute for Professional Management Development and a Bachelor of Pharmacy from Ajman University.