Joe Velatini is a seasoned Customer Success Manager with extensive experience managing high-value portfolios and enhancing client relationships. Currently at Namely, Joe oversees over $6 million in annual recurring revenue, consistently achieving net retention goals. Previous roles include Senior Customer Success Manager at SpotOn, where strong relationships with enterprise customers were cultivated, and Onboarding & Account Specialist at Table22, where comprehensive onboarding processes were developed. Joe has also held leadership positions in operations and project management with notable companies such as Eden and The Kraft Heinz Company, demonstrating a strong track record in team management, training, and customer satisfaction.
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