Vladimir Fishchuk has a diverse work experience that spans across various industries. Vladimir is currently serving as the Head of Business Analysis&Processes at Namecheap, Inc since September 2021. Prior to this, they held the position of Lead Business Analyst at the same company from January 2020 to September 2021. Vladimir also worked as a Senior Business Analyst at Namecheap from December 2017 to January 2020, where they were responsible for optimizing business processes, identifying opportunities, and mentoring junior analysts.
Before joining Namecheap, Inc, Vladimir worked as a Business Analyst at EPAM Systems from December 2016 to December 2017. Vladimir was involved in a project for a retail company, where they focused on requirements elicitation, scope management, and estimation for development efforts.
In addition, they have experience as a System/Business Analyst at CS Ltd from July 2015 to November 2016, and as the Head of implementation and support, Business Analyst at Novi Znanya Ltd from June 2011 to July 2015. At Novi Znanya Ltd, they were responsible for gathering and analyzing customer requirements, project management, and creating project documentation.
Furthermore, Vladimir worked as the Head of customer service center at Ukrtelecom JSC, Mobile operator Utel" / "3Mob" from January 2009 to June 2011, and as a Sales Manager for fiber optic equipment at Ltd "IP-COM" from April 2008 to December 2008. Vladimir started their career as a Store Manager at ООО «Астел» / ООО «Мобилочка» from December 2005 to March 2008, where they gained experience in managing a retail store.
Overall, Vladimir Fishchuk has extensive experience in business analysis, project management, and customer service across multiple industries.
Vladimir Fishchuk obtained their Master's degree in Process Engineering from Kharkiv National University of Radioelectronics, where they studied from 1999 to 2004. In addition to their degree, they have also obtained two additional certifications. In June 2020, they completed the "Business Analysis Essentials (Theory+Practice)" course offered by the Art of Business Analysis. In February 2020, they became a Certified ScrumMaster® (CSM®) after completing the certification program provided by the Scrum Alliance.
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