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Tessa Lantika Putri is an experienced professional in customer experience and research with a strong background in political science and government. Currently serving as a Customer Experience Executive at Naluri since September 2022, Tessa handles and resolves member queries and crafts customized responses. Previously, Tessa worked at iPrice Group, improving content quality and evaluating daily extensive product pages. Tessa's earlier roles included conducting research for the International Labour Organization, translating and interviewing migrant workers, and providing administrative support to foreign clients. Tessa holds a Master's degree in Political Science and Government as well as a Bachelor's degree in the same field from the International Islamic University Malaysia.