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Pradeep Kumar is an accomplished Transformation Program Manager at Nakheel, responsible for modernizing digital assets and implementing customer experience initiatives. With a proven track record in project management, Pradeep has successfully led significant programs including customer 360 initiatives, ERP and Salesforce integrations, and various digital transformation efforts across multiple organizations. Previous roles include IT Project Manager and Salesforce Program Manager at Majid Al Futtaim, where Pradeep oversaw the implementation of comprehensive systems across real estate and community sectors. At BinHendi Enterprises, leadership of digital transformation impacted eight business verticals, while extensive experience at GAC Group included managing large-scale IT projects and facilitating ERP implementation on a global scale. Pradeep's expertise encompasses budget management, project governance, and stakeholder communication, contributing to improved operational efficiencies and enhanced customer experiences.