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Emma Tapp, MA, currently serves as a Research Librarian II at the National Association of Insurance Commissioners (NAIC) since May 2023. Prior to this role, Emma was a Senior Editor at Myimprovedresume from September 2014 to April 2023, where responsibilities included formatting resumes for applicant tracking systems and enhancing client documents for accuracy. Emma's earlier experience includes serving as a Business/Careers Librarian at the Kansas City, Kansas Public Library, specializing in research and community programming, and holding multiple positions at Tivoli Cinemas and Metropolitan Community Colleges that involved managerial tasks and library assistance. Emma holds a Master’s degree in Library and Information Science from the University of Missouri-Columbia and a Bachelor’s degree in Urban Studies and Political Science from the University of Missouri-Kansas City.