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Muhammad Fakhri is an experienced professional in e-commerce management, currently serving as an Associate Account Manager at N-Squared eCommerce since February 2023, where responsibilities include handling brands on various e-commerce platforms and driving growth in Gross Market Value (GMV) and Net Market Value (NMV) across multiple industries. Prior to this, Muhammad held various roles at PowerCommerce.Asia, including E-Commerce Operations Specialist and Customer Service Specialist, focusing on brand management and customer interaction across numerous e-commerce platforms. Muhammad's career began at PT. INFOMEDIA NUSANTARA as an Agent Live Chat for Shopee, providing customer support, and extended through positions as an Administration Staff at Badan Kepegawaian Negara and as an Operator at PT. Mayora Indah Tbk. Academic credentials include a Bachelor of Information Technology from Universitas Mercu Buana, completed in 2019.