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Shanawaz Rouf has a strong background in cash product management, network management, financial market operations, remittances, and operational risk. With a Master of Business Administration in Human Resources and a Bachelor of Business Administration in Finance, from North South University, Shanawaz has held various managerial roles in renowned companies such as myZoi, Standard Chartered Bank, and HSBC. Their expertise lies in product development, system implementation, project management, and building relationships with stakeholders.