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Janie Hernandez currently serves as Operations Manager at RT Specialty since March 2019. Prior experience includes the role of Associate Director-Customer Care at Myron Steves, a position held since April 2002. Janie has also worked at Highlands Insurance as Underwriting Services Supervisor from 2000 to 2002, and at Kathy Burg Insurance as Insurance Service Representative from 1999 to 2000. Earlier in the career, Janie was Technical Rating and Customer Service Supervisor at Ranger Insurance from 1983 to 1999. With a career spanning several decades in the insurance industry, Janie brings a wealth of knowledge in operations and customer service.