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Nikki Reid is an accomplished operations leader with extensive experience in optimizing business processes and driving operational improvements across various industries. Currently serving as the Director of Operations at Mynt Agency, Nikki focuses on identifying areas for enhancement, managing website and pitch deck changes, and training staff on project management best practices. Prior experience includes roles at Spotify as Senior Manager of Planning & Operations and Technical Execution Senior Manager, where significant contributions were made to partner negotiations and project management training. At Jibe, Nikki held various positions including Operations Manager and Lead Business Analyst, facilitating Agile processes and managing key partnerships with Fortune 500 companies. Educational credentials include an MBA in Entrepreneurship from LIM College and a Bachelor's Degree in Human Development from Eckerd College.