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Jennifer Madeheim has extensive experience in customer care and operations management, currently serving as a Customer Care Agent at mymoria GmbH since August 2018. Prior roles include Manager of Sales Operations at M2. technology & project consulting GmbH and Manager of Quality Control at URBANARA, showcasing strong leadership capabilities. Jennifer began their career at IKEA Deutschland GmbH&CoKG as a Team Assistant in Sales. Educationally, Jennifer holds a degree in Handelsfachwirtin with a focus on retail management from IHK Flensburg and has studied at PFH Private Hochschule Göttingen from 2016 to 2020.