ÂÜÀòÂÒÂ×

Michael Marino

Customer Experience/core Function Manager at MyFitnessPal

Michael Marino has a diverse work experience spanning over 16 years. Michael began their career at Vans as a Store Manager, where they demonstrated outstanding performance and received multiple promotions. Michael eventually became the Store Manager for the company's flagship location in San Francisco and was awarded the #1 Store Manager of the Year in 2010.

After their successful tenure at Vans, Michael joined Urban Outfitters as a Departments Manager, where they were responsible for sales, goals, and hiring. During their time there, they led the store to achieve the company's highest sales volume on a single day in November 2010.

In 2011, Michael joined Apple as a Sales Specialist - Mentor. Michael excelled in translating technical information into easily understandable language for customers and achieved impressive sales metrics, particularly in extended warranties and personal training packages.

From 2012 to 2019, Michael worked at Under Armour as a Level II Leader - Customer Success Team. Michael collaborated with cross-functional teams to resolve platform issues and sold monthly premium membership subscriptions. Additionally, they managed public-facing tech forums and the company's Twitter account.

Following their time at Under Armour, Michael joined Cintas in 2019 as a Service Sales Manager. In this role, they managed a team of sales professionals and achieved an annual book of business worth over $5 million. Michael ensured sales targets and year-over-year growth metrics were met, while also focusing on customer growth, retention, and lost business mitigation.

Currently, Michael works at MyFitnessPal as a Customer Happiness Specialist II - API Partnerships Manager, starting in 2023. Although the specific details of this role are not provided, their previous experience in customer service, sales, and leadership positions suggests that they bring valuable skills and expertise to this role.

Michael Marino attended Modesto Junior College from 2004 to 2008. Michael obtained an Associate of Arts degree in Business during this time.

Links

Previous companies

Cintas logo
Apple logo
Under Armour logo