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Riccardo Manieri is a seasoned professional with extensive experience in community management and customer experience. Currently serving as Community Rewards and Recognition Lead at both Atolls and Pepper.com, Riccardo focuses on developing reward campaigns, gamification strategies, and optimizing member engagement. Previous roles include Customer Experience Manager at Norma's Teaching, Head of Community at Musixmatch, and Community Relations Manager at BlaBlaCar, where Riccardo excelled in fostering community relationships, enhancing user experiences, and implementing strategic processes. Riccardo holds a Master of Science in Statistics from Sapienza Università di Roma and a Master in General Management with a specialization in Sales and Marketing Management from Sida Group of Ancona.