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Angela Bannan has held various roles in different companies, ranging from customer service to insurance. Currently a Product Support Manager at myCOI, Angela utilizes their strong technical knowledge in Customer Care Team operations and commercial insurance. Prior roles include working as a Commercial Insurance Certificate Processor at CRS Insurance Brokerage, Claims Intake Representative at CNA Insurance, Customer Service Representative at Nordstrom, and Customer Care Unit at JPMorgan Chase & Co. Angela also has experience as a Member Relationship Specialist II at USAA, where Angela established eligibility, issued and maintained policies, and provided valuable coaching and mentoring to teammates.