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Merrish Joredelson Thomas is an experienced customer service professional with a strong background in logistics and technical support. Currently serving as a Customer Service Representative at Mark-It Express Logistics and a Virtual Office Assistant at My Freight Staff, Merrish has previously held positions such as Resolution Supervisor at iQor, where quality customer service and technical assistance were paramount. With a track record in loan processing at ThoughtFocus and roles in customer service at Convergys Intelligent Contact and Noble Trends Unbound Inc., Merrish has demonstrated expertise in customer care, troubleshooting, negotiation, and administrative tasks. Merrish holds an Associate's degree in Hotel, Motel, and Restaurant Management from the University of Baguio.