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Edwhard A. has extensive experience in customer service and logistics management, currently serving as a Virtual Assistant Logistic Coordinator at My Freight Staff since October 2020, supporting freight and logistics operations for various commodities. Prior to this role, Edwhard held positions as a Team Lead at TDCX, where support was provided for Airbnb lodging arrangements, and at Transcom, managing teams for clients including TalkTalk and Thorn Financial Services. Edwhard’s career includes experience as a Project Coach and Team Leader at Afni Philippines Inc., working with DirecTV and AT&T Collections, as well as in customer service roles at Allsec Technologies Limited and STARTEK INTERNATIONAL LIMITED. Edwhard began a career in finance and education, first as a Level 2 Collector at HSBC Data Processing Philippines and as an ESL and English Teacher at Elite English Training Center and Saint Lawrence Foundation School Inc. Edwhard holds a Bachelor of Science in Secondary Education with a major in English from Pamantasan ng Lungsod ng Pasay.