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Rosa Hijar is a seasoned professional with extensive experience in customer service and office management. Currently serving as Office Lead at MXD Group since November 2013, Rosa oversees general office operations and delivers exceptional service to customers. Previous roles include Customer Service Representative and Dispatcher, where Rosa excelled in addressing caller needs and ensuring customer satisfaction. Experience in marketing as a Marketing Intern at Dale Carnegie Training involved collaboration on outreach initiatives and management of digital platforms across Central and South America. Previous positions also include roles in quality control and production leadership at NuWorld Cosmetics, and as a cashier at Burger King Corporation. Rosa holds a Bachelor of Business Administration with a concentration in International Business from Montclair State University and an Associate's degree in Liberal Arts and Sciences from Middlesex College.