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Joanne Lancaster Cmgr MCMI MAPM is a senior information systems manager with extensive experience in the management and development of information systems strategies, project management, and business relationship management. Currently employed at MWH Treatment since February 2017, Joanne oversees document management systems and collaboration platforms within the Southern Water partnership, ensuring alignment with BIM/ISO19650 standards. Previous roles at Southern Water include systems manager and reporting performance analyst, where Joanne focused on stakeholder engagement, system replacement projects, and performance analysis of outsourced services. Educational qualifications include various project management certifications from APM, a Level 5 Postgraduate Diploma in Management from the University of Brighton, and a BA Hons in Business Management & IT from Alliance Manchester Business School.