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Connor T. Cooley possesses diverse experience in technical support and customer service roles across multiple industries. Currently serving as an L2/VoIP Partner Support Technician at MVP Network Consulting since October 2021, Connor previously gained valuable insights at IBM as a Service Desk employee, supporting Anthem. Connor’s earlier roles include debt collection at Capital Management Services, support representation at Ingram Micro, and field sales at Vector Marketing, which involved cold-calling to generate sales leads. Additional experiences range from customer service in food delivery at Franco's Pizza and Tim Hortons to retail at Pacific Sunwear, culminating in an early career as a dishwasher at Brookfield Country Club. Connor holds an Associate's degree in Business Administration and Management from Niagara County Community College and has completed studies at Erie Community College and Williamsville East High School.