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Cedrix Nancer FENO is an experienced IT professional currently serving as Ingénieur Opération et Maintenance IT at Telma Madagascar since January 2023. Prior to this role, Cedrix worked as IT Support at GoTech Madagascar from February 2019 to November 2022, where responsibilities included client intervention and IT maintenance, the management of IT security using Kaspersky, client training on product usage, and the implementation of a backup platform with Acronis. Cedrix possesses substantial expertise in system administration, virtualisation, and firewall management with Fortinet, in addition to having led various projects. Cedrix holds a Licence in Administration des réseaux and a Diplôme de Technicien Supérieur in Réseau et Télécommunication from Institut Supérieur de Technologie d'Antsiranana.