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Shalinka Pelpola currently serves as the Head of Department for First Account Management at Muve Colombo, having quickly advanced within four months from a senior relationship manager role to handle complex client issues. With extensive experience in operations and account management across various organizations, Shalinka has held key positions including Manager and Deputy Manager at Muve Colombo, and Operations Manager at Rukgala Retreat. Prior roles also include experience in reservations and sales at Resplendent Ceylon and HEMAS HOLDINGS PLC. An active member of the Rajagiriya Toastmasters Club, Shalinka has a strong educational background with diplomas in Business Management and Human Resource Management, complemented by IATA training and marketing qualifications from the Chartered Institute of Marketing.