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Shawn Lamonde, AIC is a detail-oriented Senior Field Claims Representative at Progressive Insurance, with expertise in investigating, evaluating, and settling property claims. With a strong background in claims management, negotiation, and customer service, Shawn ensures that claims are handled efficiently and fairly. Prior experience includes roles at Mutual Benefit Group, Capstone ISG, Farmers Insurance, and Foremost Insurance. Shawn holds a Bachelor of Science in Criminology from Saint Francis University.