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Carla Franco Fortes is an experienced Account Director currently serving as Directora de Servicios al Cliente at MUT Agency since October 2021, leading the account team with notable clients including bodegas Torres, Aldi, and Uniqlo. Previously, Carla held the same title at Newno from September 2019 to October 2021, managing accounts for Lidl and other projects for various clients. Carla's career began at 1to1clico as an Executive Account Manager, followed by senior roles at Wunderman Thompson, BBDO & Proximity España, and PrensaSport, where expertise in team management, client relations, and project leadership in both digital and traditional marketing environments was developed.