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Ja'Neil Jackson possesses extensive experience in guest engagement and support across various organizations. Currently serving as a Guest Experiences Facilitator 2 at the Museum of Science and Industry in Chicago, Ja'Neil enhances visitor interactions through in-depth exhibits and collaborative programming. Previous roles include dispatcher for the American Red Cross of Illinois, where prompt disaster response was prioritized, and front desk coordinator at the Jewish Council for Youth Services, managing communication and program planning. Other notable positions include bakery associate at Whole Foods Market, sales associate at ROSS DRESS FOR LESS, and pharmacy technician at CVS Health. Educational background includes a Bachelor of Arts in Spanish from Virginia Commonwealth University, complemented by minors in Creative Writing and Biology.