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Manuela Herzig, MBA PMP PBA, currently serves as the Director of IT and Business Solutions at the Municipality of North Cowichan since December 2022. With extensive experience in consulting and business optimization, Manuela has been a SharePoint and Continuous Improvement Consultant at 360 Axis Consulting Inc. since August 2010. Previous roles include Manager of Business Optimization at Modular Builder, Director of Project Controls & Estimating, and Sr. Manager positions in Business Integration Solutions and Quality Assurance & Process Improvement at Civeo North America. Earlier career experience includes the role of Solutions Delivery Manager at Coastal Community and SharePoint Specialist at BPSi. Manuela holds a Master of Business Administration from Athabasca University and a Bachelor of Business Administration from Vancouver Island University.