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Shekhar Gaikwad has been working in the customer support and application support field since 2015. Shekhar began their career as a Customer Support Executive at MindChipps Consulting Pvt Ltd, where they provided expertise in SaaS based product support from inception to production releases and post release maintenance. Shekhar then moved to OrgPro Softwares PrivateLimited in 2019, where they continued to work as a Customer Support Executive. In 2020, they joined Mundrisoft Solutions as an Application Support Analyst.

Shekhar Gaikwad completed a Bachelor of Commerce - BCom from Pune University in 2015, specializing in Business/Commerce, General. Shekhar also obtained a Bachelor of Commerce - BCom from Savitribai Phule Pune University between 2011 and 2014. No additional certifications have been mentioned.