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Cara Koch RN, MSN is an experienced healthcare professional currently serving as the Assistant Vice President of Indigo Experience and Operations at Indigo, where responsibilities include clinical training, development, culture, and enhancing patient and employee experiences. Prior roles include Senior Service Excellence Coach and Nursing Supervisor at MultiCare Health System, overseeing the daily operations of a team of healthcare providers. Additionally, Cara has academic experience as an Adjunct Professor at Pacific Lutheran University and practical experience as a Registered Nurse at MultiCare Health System. Earlier in the career, Cara held management roles in retail and hospitality, including District Manager at Starbucks and National Sales & Operations Manager at The Ritz-Carlton Hotel Company. Cara holds a Master’s degree in Nursing from Seattle University College of Nursing and a Bachelor of Arts in Psychology from UC Santa Barbara.