Ramona Haralson is an experienced Customer Service Manager currently employed at Community Waste Disposal since May 2012, where responsibilities include overseeing call center operations, managing human resource objectives, and implementing quality assurance programs. Previously, Ramona served in similar roles at Fabricated Tube Products, beginning as a Customer Service Supervisor in 2009 before transitioning to Customer Service Manager, focusing on resolving complex customer issues. Additional experience includes working as an Administrative Specialist at Continental Airlines, handling payroll administration, and a Planner at Heinz North America, where processes for cost reduction of obsolete finished goods were developed and managed. Ramona holds a degree from the University of Pittsburgh.
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