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Alamin Abdelaziz, MBA, currently serves as a Customer Experience Consultant at MTN South Sudan since January 2023. With a career at MTN spanning from July 2005 to the present, Alamin has held the position of Contact Center Senior Manager for several years, demonstrating significant expertise in customer service management. Alamin holds a Master of Business Administration from Sudan Academy of Sciences, earned between May 2013 and November 2016, as well as a Bachelor's degree in Technical Education and a Diploma of Education in Computer Science, both from Sudan University of Science and Technology.