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Dawn Berger is a skilled Service Coordinator currently employed at MTI (Mechanical Technologies Inc.) since May 2022, with prior experience in similar roles at Ahern from May 2017 to April 2022. Dawn has a strong background in customer account maintenance, including equipment management and work order documentation. Prior roles include Project Coordinator at Archer Cleaning & Restoration Services, where responsibilities included communication updates and data management, and Licensed Insurance Agent/CSR at Community Insurance Agency, focused on administrative tasks and policy management. Dawn's early career featured positions as a Medical Transcriptionist at Osceola Medical Center and Health Unit Coordinator at L.O. Simenstad NCU/Osceola Medical Center, highlighting a diverse skill set in medical documentation and coordination. Educational qualifications include an Associate of Arts and Sciences degree in Medical Administrative/Executive Assistant and Medical Secretary from Northwood Technical College.