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Brittany Johnson is an experienced banking professional currently serving as the Director of Retail Operations at MTC Federal Credit Union since May 2022. Prior to this role, Brittany held the position of Branch Manager at Spero Financial from September 2021 to May 2022, where responsibilities included managing branch operations and educating employees and members on digital banking options. Brittany's background also includes consulting as a Professional Services Strategist at DBSI-Inc, and various managerial roles at Altra Federal Credit Union, where responsibilities involved community engagement and team leadership. Beginning a career as a Universal Banker at Johnson Bank, Brittany has progressively developed skills in client experience enhancement and branch operations.