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Hina Mistry possesses extensive experience in IT service management, currently serving as Service Desk Team Leader at MTCnovo Ltd since January 2018. Prior roles include IT Service Desk Team Leader at Ocean Intelligent Communications from April 2016 to February 2017, and Senior IT Analyst at Loughborough University from March 2009 to April 2016. Hina also held contract positions as IT Team Leader at Browne Jacobson LLP and Royal Bank of Scotland Group, and served as IT Team Leader at Euler Hermes UK from 1999 to 2006.