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Eleni Ntaka is a seasoned professional with extensive experience in account management and project leadership. Currently serving as Group Account Director at MSPS since October 2013, Eleni is instrumental in shaping agency-client engagement and managing account service teams, focusing on client satisfaction and agency profitability. Previous roles include Senior Account Project Manager, where Eleni managed pharmaceutical product projects and facilitated consumer engagement initiatives. Prior to MSPS, Eleni held the position of Call Center & E-commerce Manager at Pizza Fan Delivery S.A., overseeing a large workforce and optimizing operational processes. Educational background includes an MBA in Analytics and Information Systems and a PRO Diploma in Social Media Marketing.