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Hasmik Levonyan has a diverse work experience that includes roles in sales support, technical support, customer support, and management. Hasmik is currently working as a Sales Support Engineer at MSP360. Prior to that, they worked as a Technical Support Specialist at ManyChat and as a Senior Customer Support Specialist at Krisp. Hasmik also held positions as a Support Specialist at Margasoft Corp., an Italian General Support Specialist at Ginosi Apartels & Hotels, and Head Of Sales Department at Armcom LLC. Earlier in their career, they worked as an Import Export Manager at Original Vending LLC, Import Manager at Armen Hamik Eghbairner Jv Co LTD, English Language Teacher at Fes House, and Marketing Agent at ICS Performance. Their work experience spans from 2013 to the present.

Hasmik Levonyan obtained a Bachelor's Degree in Germanic Languages, Literatures, and Linguistics from The Yerevan State Linguistic University after V. Brusov, where they studied from 2009 to 2013. Hasmik further pursued their education at the same university and obtained a Master's Degree in Linguistic, Comparative, and Related Language Studies and Services from 2013 to 2015. Additionally, they have obtained several additional certifications including QA/Software Testing Fundamentals from the Armenian-Indian Center for Excellence in ICT (AITC) in February 2021, SQL Fundamentals Course from SoloLearn in June 2020, and HTML Fundamentals Course from SoloLearn in April 2020.