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Philip Marchetti is a seasoned Level II Support Engineer with extensive experience in technical support and engineering roles across various industries. Currently employed at Mitsui Sumitomo Insurance Group since April 2013, Philip has handled diverse challenges such as engineering OS builds and integrating software solutions. Prior experience includes a similar position contracted to Mitsui Sumitomo through Robert Half Technology and leading a Windows 7 OS rollout for Infineum at TransNet Corporation. Philip has consistently achieved high customer satisfaction ratings in desktop support and has a strong technical background, including experience with digital service on copiers and printers at Ricoh. Philip holds a Microsoft Certified Systems Engineering Degree and has completed computer training programs at Bucks County and Mercer County Community Colleges.