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Ivan Pavlović is a Senior System Administrator at msg global solutions since August 2019, with a rich background in IT support and network administration. Previously, Ivan served as an IT Service Desk Analyst at Tata Consultancy Services, where responsibilities included providing second-level support for Telenor Denmark users and mentoring first-level support teams. Ivan's experience also encompasses roles at Telenor Common Operation, where support was provided for IT users across client countries, and responsibilities included user management and coordination of incident reports. Earlier positions included Junior Network Administrator at Orion telekom doo and IT Technician at Beosport, following a solid educational foundation with a Bachelor's Degree in Information Technology and a Bachelor's Degree in Electrical and Computer Engineering.