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Shefali Parti is currently serving as a Settlement Coordinate Specialist at MSA National since August 2021. Prior to this role, Shefali worked as a Dealer Support Officer at Bank of Queensland, where Shefali was responsible for working closely with dealers in the motor loans division. Shefali has a background in customer service, with experience at companies like Bankwest, Telstra, and Soul. Shefali holds a Certificate IV in Credit Management from Kaplan Professional, a Certificate IV in Human Resources from TAFE NSW, and a Bachelor's degree in Business/Commerce from Delhi University.