ÂÜÀòÂÒÂ×

Lawrence G. is an experienced IT professional currently serving as the IT Manager at MRI Software since October 2018, where responsibilities include leading the Managed Services Service Desk and overseeing the internal UK IT team, ensuring compliance with ITIL v4, CyberEssentials+, and ISO27001 certifications. Previously, in the role of Service Desk Team Lead, Lawrence G. managed day-to-day operations and staff training while ensuring adherence to SLAs and reporting to senior leadership. Lawrence G. began a career in IT as a Service Desk Engineer after Castleton Technology's acquisition by MRI Software and has held various roles, including Site Operative at IKEA Group, Senior Service Desk Analyst at Lockheed Martin, and Android Developer at Very Digital Ltd. Lawrence G. holds a Computing BSc (Hons) degree from Bournemouth University and has a foundation in computing from Barton Peveril Sixth Form College and Brookfield Community School.