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Natalie Doyle has over 15 years of diverse experience in customer relationship management and training across various sectors. Currently serving as the Manager of Strategic Accounts at MRC Smart Technology Solutions since May 2010, Natalie focuses on enhancing customer retention through exceptional service and strategic insights. Previously, as Area Director at Au Pair International, marketing and recruitment efforts for host families were spearheaded, alongside conducting interviews and training. Earlier roles included serving as a Certified Customer Trainer at Superior Technical Resources, coordinating housing for major events at George P Johnson, facilitating team-building activities for at-risk teens at Challenge Learning Center, and managing training programs at Bridgestone Firestone Maxiprest Tires. Natalie's educational background includes studies at the University of South Africa, Damelin Management School, and the Graduate Institute of Management.