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Blue Gomez is an experienced analyst and technical service representative, currently working at Xerox/Northrop Grumman since July 2014, specializing in servicing business system products including printers, copiers, and document management solutions. Blue holds certifications such as HIPAA and A+ Certified Network IT, with a proven track record in technical support, network configuration, and hardware/software installation. Prior experience includes roles as a digital field service engineer at Canon Business Solutions and a senior technology specialist at FedEx Kinko's, alongside recognition as a President's Award Winner at MRC Smart Technology Solutions. Educational qualifications include a CompTIA Healthcare IT certificate and an associate degree in Marketing from San Antonio College.