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Emily Southall is an experienced professional in account management and client services within the hospitality industry, currently serving as a Hotel Partnerships Account Executive at Mr & Mrs Smith since May 2018. Emily's role focuses on managing hotel portfolios across Europe, the Middle East, and Africa, enhancing product quality and driving commercial performance. Prior positions include Senior Member Services Consultant and Member Services Consultant, where Emily honed skills in team development and client management. Previous experience encompasses roles at Red Letter Days, Voyage Privé, and TUI Group, providing a solid foundation in partnership management, strategic planning, and content administration. Emily holds a BA (Hons) in Tourism Management from Sheffield Hallam University, further emphasizing a strong educational background in the tourism and hospitality sectors.