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James Fellows is a seasoned Strategy & Consulting Director at Mozaic Services Limited, specializing in digital and operating model transformations to enhance business optimization. With extensive experience as a Director at Eighth Wonder and Finanscapes, James has developed innovative financial planning tools for startups and small businesses. Previous roles include Head of Products and Chief Information Officer at Coventry Building Society, where James led substantial digital transformations and product model initiatives. James's career spans key leadership positions at Barclays and Citi, focusing on financial crime prevention and operational assurance. Academically, James holds a BSc (Hons) in Psychology from Durham University and an MSc in Computing from De Montfort University.