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Pilar Maté

International Client Service Specialist at Mowery & Schoenfeld

ð¥ð¢ðžð§ð­ ð‘ðžð¥ðšð­ð¢ð¨ð§ð¬ð¡ð¢ð© ðŒðšð§ðšð ðžð¦ðžð§ð­:

Cultivate strong relationships with international clients, serving as a trusted advisor.

Provide continuous support to the firm’s partners, aligning with strategic goals and day-to-day activities.

ð‚ð¥ð¢ðžð§ð­ ð€ðð¦ð¢ð§ð¢ð¬ð­ð«ðšð­ð¢ð¨ð§:

Credit control management, analyzing financial reports, and overseeing all international billing matters.

Maintenance and continuous updates on account plans and client team onboarding materials.

Preparation and follow-up on client engagement documentation.

Conduct thorough needs analysis upon client onboarding.

Ensured full management and maintenance of client accounts from inception to closure using internal tools.

New client guide and main POC in practical application of account management tools.

ð‚ð¨ð¥ð¥ðšð›ð¨ð«ðšð­ð¢ð¨ð§ ðšð§ð ð„ðŸðŸð¢ðœð¢ðžð§ðœð²:

Close colaboration with the firm’s business support teams, including Accounting & Finance and Marketing.

Identification of new opportunities for process efficiencies within the account management framework.

ðŒðšð«ð¤ðžð­ð¢ð§ð  ðšð§ð ð’ð¨ðœð¢ðšð¥ ðŒðžðð¢ðš

Creation and review of social media content for the LatAm/Spain region.

Implementation and followup on marketing strategies within the International Department.

Global lead generation research targeting specific audiences.

Location

Miami, United States

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