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Candice Waycaster has a diverse background in customer service roles, ranging from working in the call center industry to the food service industry. Candice has experience with handling escalated customer issues, managing teams, and providing exceptional service to clients. At present, Candice leads a team of 8 customer service representatives at Movement Mortgage, focusing on Escrow issues. Prior to this, Candice has held positions such as Assistant Manager and Server at Sbarro, where Candice managed inventory and schedules.