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Andrew Ross is an experienced customer success professional with a strong background in client onboarding and support. Currently serving as a Customer Success Manager at ClickUp since April 2021, Andrew manages over 50 clients during their onboarding process and creates outreach content to enhance user experience. Previous roles at ClickUp include Associate Training Specialist, Coaching Specialist, and Customer Support Specialist, where Andrew focused on developing training materials, providing user guidance, and maintaining excellent customer relations. Andrew's experience also includes concert operations management at the San Francisco Conservatory of Music and roles in box office management and special events support. Andrew holds a Bachelor's degree in Voice from the University of Mississippi and has a history of collaborating across departments to ensure event success.