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Juan Diaz started their work experience as a Dental Assistant at Desert Dentistry from September 2013 to September 2014. Juan then moved to Mountain Park Health Center, where they worked as a Dental Assistant from September 2014 to August 2017. After that, they were promoted to the role of Dental Operations Manager at the same company, starting in September 2017. As a Dental Operations Manager, Juan was responsible for maintaining an office environment that prioritized patient care and customer service. Juan supervised a team of over 20 employees and managed all day-to-day operations, including employee and patient relations. Juan also analyzed practice performance and implemented processes to increase productivity and efficiency. Juan built effective relationships with doctors, staff, and upper management to support future growth and facilitated the internal development of team members for larger roles in the future.

Juan Diaz has an Associate's Degree in Applied Science with a focus on Dental Assisting from Phoenix College. In addition, they have obtained additional certifications including Dental Assistant - Radiography and Coronal Polishing from the Dental Assisting National Board, as well as a Dental Assistant Radiographer License from the same institution. The specific years in which they obtained these certifications are not provided.