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Dipal S. has held various positions in the IT and Operations fields since 2013. In 2021, they began their current role as an Information Technology Operations Analyst at Moula. Before that, they worked as a Student Success Advisor at Pearson from 2019-2021, where they prepared and developed reports in Salesforce and Tableau, performed reviews and analyses of current processes, and built dashboards in Salesforce and Tableau. From 2016-2019, they worked at Madras Link as an Operations Analyst and Operations Specialist, where they developed and presented financial reporting, performed data analysis and report formatting in Microsoft Excel, and utilized analytical skills to identify and solve problems. From 2016-2017, they also held an HR and Operational Internship at DKSH, where they were responsible for employment functions, acted as a liaison between resourcing and HR Shared Services, prepared reports, and fielded incoming requests. Lastly, from 2013-2016, they worked as an Operations Team Member at Endeavour Consultancy Services & Solutions India Pvt Ltd, where they assisted in the applicant search process, interviewed applicants and recruiting organisations, and managed the company's data.

Dipal S. completed a Master of Business Administration (MBA) at Charles Darwin University from 2014 to 2016, with a focus on Business Administration, Management and Operations. Prior to that, they obtained a Bachelor of Computer Applications from Som-Lalit Institute of Computer Application from 2006 to 2009, with a focus on Information Technology.